Policies/Returns
Payment: For your convenience, we accept Visa, MasterCard, Amex, Paypal and Debit for payment. Credit Accounts are available to pre-qualified customers. Accounts must be in good standing for orders to be processed. Goods remain the property of Sycorp Environmental Inc. until paid in full.
Shipping: Orders are shipped the most economical way. Orders are processed and shipped the next business day. *** Shipping charges are estimate only and actual charges will be confirmed before shipment***
Returns: Return of products are accepted within 15 days of receipt, except special order items, filters, safety equipment are non-returnable. Items returned after 15 days are subject to a 20% restocking fee. We reserve the right to refuse return on items past 15 days. Contact Sycorp for Return procedures. Please verify all products upon receipt.
Damage in Shipment: All claims for material damaged in shipment must be reported both to the delivering carrier and to Sycorp within 7 days of receipt. Please retain the original packaging as it is often needed as part of a claim settlement.
Shortage of Merchandise: In the event that you receive an order that is missing an item, please notify us within 15 days of receipt. Please check all orders when you receive them.
Back Orders: As hard as we try, there are times when we must back order items you want. We will automatically ship items to you as soon as they become available. If you do not want back orders shipped, please inform us and we will mark your records accordingly.
Warranty: All equipment is sold with a factory warranty. Should a problem arise, please contact us for warranty claim procedures.
Service: Service work is warrantied for 30 days from date of service. Parts warranty depend on individual manufacturer warranties. Equipment not claimed for 30 days past service date are subject to storage fees.
Privacy: Sycorp respects each and every one of our customers' right to Privacy. At no time will any personal information given to Sycorp (i.e. name, home address, home or work phone numbers, purchase history, etc.) be sold or transferred to any other party.
Technical Support: We are pleased to offer a Technical Support during normal business hours by phone and email.
Disclaimer and Limitation of Liability: The information presented on this web site and pricing are current and correct to the best of our knowledge. Nevertheless, products, including their chemical formulations, hazards and dilutions, do change during the year. Prices are subject to change without notice. Photos, Diagrams and Images are for general purposes only and may not accurately represent products. Errors and ommissions excepted.
Always refer to product labels, material safety data sheets (MSDS), Instruction Manuals and current literature before use. Sycorp Environmental makes no guarantees or warranties with respect to any products purchased and their use.
All images, text, graphics and other content is copyrighted. Any redistribution or reproduction of part or all of the contents in any form is prohibited.
